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CheerFit Support

Quick answers for purchases, reminders, and local data—plus a direct line when you need a human.

Need a hand?

Email CheerFit support with the device, operating-system version, app version, and the steps that led to the problem.

Common help

Restore CheerFit Pro

Use the same Apple or Google account that made the purchase.
Connect to the internet.
Open Profile and choose Restore Purchases.

Purchases and refunds are managed by the storefront. If a charge or refund needs attention, contact Apple or Google Play.

Fix training reminders

Open Profile → Training Reminders and confirm a day and time are selected.
Open your device notification settings and allow notifications for CheerFit.
If reminders remain missing, turn them off and back on in CheerFit.

CheerFit schedules reminders locally. It does not use a remote push-notification server.

Delete local data

Open Profile → Delete All Data and confirm the reset. This removes your profile, progress, workouts, check-ins, custom content, reminders, and app preferences from CheerFit on that device.

Platform backups and store transaction records are controlled separately by Apple, Google, or your device provider. See the Privacy Policy for details.

Report a problem

Before emailing, restart CheerFit and check for an app or operating-system update. If the problem continues, include the report details above. Screenshots are useful when they do not reveal information you want to keep private.

Please do not send medical records, payment-card details, passwords, or storefront credentials.